Our consumer protection practice helps businesses navigate the legal frameworks governing consumer rights while protecting compliance, customer trust, and reputation.
We advise companies operating in B2C markets where product safety, transparency, and customer experience are closely connected to legal and regulatory obligations. Each mandate is approached with a clear understanding of the commercial relationship between businesses and consumers and the potential financial and reputational consequences of non-compliance.
We assist clients in understanding and implementing consumer protection requirements across their products, services, contractual documentation, and internal procedures. Our work covers product safety, labelling, warranties, consumer information, and contractual obligations, while also helping businesses respond effectively when complaints, regulatory scrutiny, or disputes arise.
Regulatory Compliance
We advise businesses on compliance with consumer protection legislation, including requirements related to product safety, labelling, warranties, contractual terms, and customer-facing procedures. Our approach focuses on identifying potential exposure before it develops into regulatory action or litigation.
By reviewing commercial practices and documentation, we help clients establish legally sound processes that support transparent relationships with consumers while reducing operational and reputational risk.
Disputes and Representation
When consumer disputes arise, we provide legal assistance and representation before courts and regulatory or control authorities. We develop defence strategies tailored to the circumstances of each case, with particular attention to limiting financial exposure and protecting business reputation.
We also represent consumers in individual and collective claims where their rights have been infringed, helping them pursue appropriate remedies and compensation.
Let's Work Together
We deliver specialized legal services focused on economic offences, corporate criminal law, investigations and high-stakes litigation. Our approach emphasizes clarity, discipline and senior-level involvement.
Services
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Our office
Șoseaua Pavel D. Kiseleff 45, București 011343
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